★★★★★
“My skin looked instantly more fresh.”
“I love how easy this is to use. My skin feels softer and looks much more hydrated and dewy after applying it.”
VELLSKIN PDRN Glow Balm
Shipping policy
SHIPPING POLICY
Last updated: September 14, 2026
Thank you for shopping with VELLSKIN.
PROCESSING TIME
Orders are typically processed within 1–3 business days.
Once your order has been processed, you will receive a shipping confirmation email with tracking information when available.
SHIPPING TIME
Estimated delivery times are:
United States: 7–15 business days
Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the destination, carrier delays, customs processing, weather, holidays, or other circumstances outside of our control.
SHIPPING COST
Shipping costs are displayed at checkout before you complete your purchase.
TRACKING
When tracking information is available, it will be sent to the email address provided at checkout.
Please allow some time for tracking information to update after your order has shipped.
DELIVERY DELAYS
VELLSKIN is not responsible for delays caused by shipping carriers, customs, weather, holidays, incorrect delivery information, or other circumstances outside our control.
If your package appears to be delayed, please contact us at support@vellskin.com and we will help you investigate the shipment.
INCORRECT SHIPPING ADDRESS
Please make sure your shipping address is correct before completing your order.
If you contact us before your order has shipped, we will do our best to update the address.
Once an order has shipped, we may not be able to change the delivery address.
LOST OR STOLEN PACKAGES
If tracking shows that your package was delivered but you cannot locate it, please first check with household members, neighbors, and your local carrier.
If you still cannot locate your package, contact us at support@vellskin.com and we will help you investigate.
INTERNATIONAL ORDERS
If international shipping is available, customers may be responsible for customs duties, taxes, or other import charges imposed by their country.
These charges are not controlled by VELLSKIN.
CONTACT
For shipping questions, please contact:
support@vellskin.com
